Marc’s Mobility is not responsible for shipping delays resulting from credit card/billing issues, product availability delays or order changes made after placement.
If your order is received, the inventory is in stock and your credit card information matches the information you supplied with your order, please expect the following:
UPS Domestic:
Ground - If your order is placed Monday through Friday before 1 p.m. MST, your order will usually leave our facility the following day. UPS picks up orders from our facility at the end of each weekday.
The following day is considered shipping day number one. To judge how long it will take UPS to get your package from our facility to your doorstep, please visit UPS.com. Please note we ship from the following zip code: 33811.
3 Day Select
If your order is placed Monday through Friday before 1 p.m. MST, your order will usually leave our facility the following day. UPS picks up from our facility at the end of each weekday. The following day is considered shipping day number one.
Your order will arrive on your doorstep in three days, starting with shipping day number one.
2nd Day Air
If your order is placed Monday through Friday before 1 p.m. MST, your order will usually leave our facility the following day. UPS picks up from our facility at the end of each weekday. The following day is considered shipping day number one.
Your order will arrive on your doorstep in two days, starting with shipping day number one.
Next Day
Air If your order is placed Monday through Friday before 1 p.m. MST, your order will usually leave our facility the following day. UPS picks up from our facility at the end of each weekday. The following day is considered shipping day number one.
Your order will arrive the day after the order is placed if your order is placed before 3 P.M. MST.
IMPORTANT EXCEPTIONS
UPS does not pick up or deliver orders on Saturdays, Sundays or major holidays. The days that UPS is not picking up or delivering are NOT considered shipping days. When counting your shipping days, please consider this important information.
*We are not responsible for the performance of UPS. Once a package leaves our facility, it is out of our hands. If you need to file a claim for a package that was lost during shipping, please contact our shipping department. We will file the claim on your behalf. UPS only guarantees and accepts claims for fast shipments, not ground shipments. Additionally, UPS does not guarantee all air shipments during the Christmas holiday. Please visit their website for all details.
USPS:
Priority Mail
Marc’s Mobility only ships USPS priority mail. On average, shipping takes three days. USPS orders are usually shipped the following shipping day (Monday through Friday) after the order is placed. Priority Mail is not guaranteed by the U.S. Postal Service.
There is no way to track or file claims for orders shipped with the U.S. Postal Service.